343 N. Battlefield Blvd Chesapeake, VA 23320 757-410-2400

Read Our Reviews from Top Rated Dealer In Chesapeake, VA

Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.

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Douglas S.
Jan 30, 2026
Spencer was in is a nice salesperson. He help me with my first Ford Transit 350 Cargo van. Great job Spencer. I appreciate anything you did to help me
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Shannon D.
Jan 30, 2026
Great customer service! Definitely recommend.
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Vivian “. H.
Jan 30, 2026
Taylor Doyle definitely did me right. I told him exactly what I needed and what I had…He did everything he could to having me walk out with my BRAND NEW CAR!! I’m so excited, this is one way to start the year!! Thank you!!
Google
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Grant F.
Jan 28, 2026
Taylor is amazing-made the process quick and easy-and is easy to drive with on a test drive. He can even scout a vehicle and go get it for you and find exactly what you are looking for...do yourself a favor and get a vehicle from Backroads Auto! Good rides go quick there, so if you like it-buy it!
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Kelly L.
Jan 27, 2026
Got an amazing deal on my 2020 Ram and had the best experience with Taylor! He made my car shopping experience smooth and fun at the same time.
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Ashlin B.
Jan 27, 2026
I wanted to share a truly exceptional experience I had recently at Back Roads Auto. They are a fantastic, family-operated business, and it genuinely shines through in their customer service. From the moment I engaged with them, I was thoroughly impressed by their balanced approach – highly professional, yet incredibly welcoming and laid-back. The entire process was seamless and stress-free, which is a testament to their dedication. Spencer Hayden is awesome along with Jim and Brian. 5 stars !!!!! I'm absolutely delighted with the service I received and can wholeheartedly recommend them. I've found my go-to place for all future automotive needs and will undoubtedly be returning. It's rare to encounter such a consistently positive experience, and they certainly set a high standard. We love our new Tahoe. Best, Ashlin and Jason Barker
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Kendall R.
Jan 22, 2026
Spencer us wheeling and dealing! Very professional, good guy.
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Jack P.
Jan 21, 2026
Bought a nice new Tacoma from Taylor, definitely recommend him and this dealership
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Rachel C.
Jan 21, 2026
Hi, So there’s a bus stop right beside their store and I had been waiting out there for an hour and 45 minutes, and I walked in the building cause I got too cold because it was like 20 30° out, and the people were really welcoming saying that I could sit in there and wait until I was ready to get back on the road!!!! and I was really appreciative of a particular individual named MR. SPENCER, He was very respectful very understanding and even offered me a car but I didn’t have the money. thank you so much MR. SPENCER and your crew for being so respectful!!! I would definitely recommend people to come to: BACK ROADS AUTOMOTIVE. Thank you so much for everything and you will definitely be remembered for your act of kindness and concern. THANKS AGAIN!!!!! If you’re looking for positive energy this is the place to go too to buy a vehicle, I promise you won’t regret it!!!!!
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Chris P.
Jan 17, 2026
Called Thursday when I saw the truck I wanted online. Spoke with Spencer and it was the easiest deal I have ever done. I couldn’t get there until Saturday so did everything through text and email. Showed up Saturday test drove and was on the road within a hour. Highly recommend doing business with Back Roads automotive.
Google
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Jaylin H.
Jan 16, 2026
I had a very professional experience buying my first car from Paul. I recommend others come purchase from their dealership.
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Andrew P.
Jan 16, 2026
Great experience, drove 4 hours to get the perfect truck and Paul was extremely helpful. Recommend!
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Kailey C.
Jan 15, 2026
Taylor was awesome! Best salesman ever!
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Tracy D.
Jan 13, 2026
The staff is amazing!! Make sure you come see Spencer, Taylor or Brian. They were so helpful and we are so happy!! It was a quick and such an easy peasy process.
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Dominique M.
Jan 12, 2026
Paul was excellent. I hate car shopping but Paul made the process easy. The process was stream lined left the lot with our registered and insured.
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Madison N.
Jan 10, 2026
A phone call is all it took, now I’m walking out with a sweet ride!
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Mike V.
Jan 10, 2026
Paul Is The Best , Please Go Spend your money with the right person and I highly recommend Paul !!
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Zoalah B.
Jan 9, 2026
Paul was amazing!!!
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Monica B.
Jan 9, 2026
Great inventory to choose from. Friendly people with Spencer & Brian. Used Captial One auto for a fast awesome deal 😎
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Krissy B.
Jan 8, 2026
Amazing car buying experience! After visiting three different dealers, this one had the most friendly staff. Paul was knowledgeable, patient, and helped me find a safe, reliable, and beautiful car that fit perfectly within my budget.
Google
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Aaron B.
Jan 7, 2026
Spencer was a great salesman to deal with. No speed bumps, he sped us through process smoothly. No obstacles were too big for him to overcome. Great experience! Highly recommend!! Friendly. No-hassle deal!
Google
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Amanda H.
Jan 7, 2026
Taylor was great to work with - friendly, communicative and honest! I highly recommend Back Roads Auto. They also had a small section of toys that helped contain my kids.
Google
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Michael S.
Jan 5, 2026
Paul helped us with our car selection. Would highly recommend backroads to anyone trying to find a good looking car in good condition for a good price. Service found to be highly satisfactory. 10/10 effort and result, would recommend.
Google
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Christopher G.
Jan 3, 2026
Back Roads auto from the moment we came to just look at a car and the week we took weighing options have been nothing but outstanding! Taylor made our process and questions we had easy like a Sunday morning. Taylor is awesome! Thank you for getting my wife the car she wants without hassle. We appreciate your stellar performance!
Google
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Pablo N.
Jan 3, 2026
Came all the way from North Carolina just to meet with Spencer over this 4Runner. Wouldn’t have gone anywhere else.
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Jordan “. J. D.
Jan 2, 2026
Paul was great! Great service wasn't pressured into buying and was very flexible!
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Zaria
Jan 2, 2026
Best experienced purchasing a car. Paul help me find the best first car. 10/10 stars if I could rate it higher than a 5. Thank you so much
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Lenskie O. A.
Jan 2, 2026
Thank you to back roads automotive Chesapeak Finally got my car, and shoutout to paul who helped the the whole time I was there, he’s amazing👍👍
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Amaani H.
Dec 31, 2025
Paul was AMAZING!! The whole dealership was a great experience! We’re leaving ubers and lyfts in 2025. I would definitely purchase here again.
Google
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Melissa F.
Dec 31, 2025
Paul was wonderful to work with and patient with us through the entire process. Thank you Paul!
Google
★★★★★
494 Testimonials
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